Customer Announcement – Delivery Update on Shipping Times: Read More
Customer Announcement
GIFT BASKET SCHEDULE FOR CHRISTMAS 2024
UPDATE 01/11/2024
You can pre-order Christmas Hampers on our website now, for dispatch in December. Our 'Xmas Delivery Option' at checkout provides you with the opportunity to PRE-BOOK and select a delivery week in December.
We're delighted that order volumes are increasing on a daily basis, as our existing customers return to place their Christmas 2024 gift orders. If you are a new customer and are considering placing an order, we ask that you please do so ASAP. We offer over 60 different types of Christmas gift baskets and hampers, and produce a limited quantity of each. If you have your eye on a particular type, we recommend reserving it by ordering as early as possible.
We are fully prepped and our office and warehouse team will be operating at full capacity over the next 7 weeks.
Our Corporate Orders book is still open, but productions slots are quickly filling up. It looks like 2024 is going to be our busiest season yet, after covid of course. Please do contact us with your business requirements via email, Livechat or telephone and we will do our best to accommodate you.
Available Delivery Dates in December For The Christmas Period
During checkout for the month of December you will only see Friday of each week as a delivery date option. Please note that the Friday delivery date is an estimate. Orders will be shipped throughout that week. We will be dispatching everyday, but demand is so high we're not able to honour a specific named-day-service.
The Calendar displays the following dates:
Friday 6th December
Friday 13th December
Friday 20th December
It's not possible for us to offer a precise day delivery service during the peak Christmas season. If your gift is particularly time sensitive, you can tell us by including a request in the "additional comments" box during checkout. We try our very best to meet all requests. However, we ask that you please don’t order, if a delivery on an exact date is of paramount importance. We are only human, and we do not want to cause any disappointment.
Thank you to all our customers past and present for your continued support of our business - we're very grateful and delighted to be of service for Christmas 2024. It's full steam ahead here as we work hard to process and pack your gifts.
The BG Team
GIFT BASKET SCHEDULE FOR CHRISTMAS 2023
UPDATE 23/12/2023
We would like to take this opportunity to thank all our Customers for their orders and support this November and December. We really appreciate your custom and loyalty & trust that your friends, family and colleagues are enjoying their gifts.
The vast majority of your Christmas Gifts have now been successfully delivered. Any problems reported to us yesterday were resolved by sending replacement items on the upgraded Saturday delivery service. Damages are usually few and far between, but occasionally there is the odd breakage in transit & we work quickly to fix these issues. For any recipients who weren't at home to receive their gifts yesterday, the couriers are still working today (Saturday) and then will re-open on 27th Dec (UK) and 28th Dec (ROI). We too will be back in the office on Wednesday 27th December if anyone needs assistance. Otherwise the recipients can rebook directly with the couriers themselves via their online systems (text/email notifications are usually received when a mobile number has been provided).
Our opening hours over the festive period are as follows. We will update this again after Christmas with our New Years hours too.
CHRISTMAS OPENING HOURS
Thursday 21st Dec: 9am-9pm
Friday 22nd Dec: 9am-5.30pm
Saturday 23rd Dec: 9am-1pm
Sunday 24th-Tuesday 26th Dec: Closed
Wednesday 27th Dec: 10am-5pm
We are finishing up today (Saturday 23rd Dec) at 1pm, to allow our team to get their own Christmas Shopping done & have a well earned break. Nothing more can ship out today, but we have responded to any queries received up until 1pm & made arrangements if required. Please be assured any other issues will be responded to when we reopen.
We have also placed some Christmas Hampers into the New Years Sale, so if you are still in the market for gifts be sure to check this out.
We will resume dispatches to the UK on Wed 27th December & to Ireland on 28th December. You will see the calendar at checkout allows you to select Friday 29th Dec for delivery, but it could be before that date too. Friday is the latest day it will arrive.
We wish you all a Happy Christmas!
The BG Team
UPDATE 11/12/2023
You can order Christmas Hampers on our website confident that they will be dispatched in time to arrive for Christmas.
Our Christmas Delivery Option provides you with the opportunity to PRE-BOOK and select a delivery week in December. Orders volumes are already high and increasing daily. If you are considering placing an order please do so ASAP.
We are fully prepped and our office and warehouse team are operating at full capacity, with orders being turned around quickly in as little as 48 hours.
Our Corporate orders book is still open. Please contact us with your requirements via livechat, email or telephone and we will do our best to accomodate you.
1.5 WEEKS TIL CHRISTMAS!!
Delivery dates for the Christmas period are as follows:
Friday 15th December 2023
Friday 22nd December 2023
During checkout you will only see Friday of each week as the next available delivery date. Please note that the Friday delivery date is an estimate. Delivery can, and will be made sooner. We are dispatching everyday, but demand is so high we are not able to offer a named day service.
It is not possible for us to offer a precise day delivery service during the peak Christmas season. You can of course request this in the "additional comments" box during checkout. We try our very best to meet all requests. However please don’t order if a delivery on an exact date is of paramount importance.
Thank you to all our customers past and present for your continued support of our business - we're very grateful and delighted to be of service for Christmas 2022. It's full steam ahead here as we work hard to process and pack your gifts.
The BG Team
GIFT BASKET SCHEDULE - Autumn 2023
DELIVERY UPDATE - September - Only 17 weeks to Christmas!
As the Summer season ends, and Autumn is drawing in, orders for gifts gradually increase in the Gift Basket and Hamper world. The busiest season of the gifting industry will soon be upon us, and preparations are well underway in the land of gift baskets and hampers. Here at Basketsgalore and Irish Gourmet our Christmas Gift Hampers and Xmas Gift Baskets were finalised at the very beginning of summer, and are now available for Pre-Ordering. We've already been approached by several corporate companies in August, requesing the design of customised Xmas Gift Hampers for staff and clients. With only 17 weeks until Christmas Day, now is the time to finalise your Christmas hamper order - so please get in touch with your company requirements and to pre-book while our full range is still available to select from. If you can't see a Xmas hamper or gift that meets your budget or specifications please get in touch as soon as possible, while there is still time for us to design a customised Christmas gift for your organisation. We're always happy to help if we can.
We Delivery Gifts For Every Occasion All Year Round - Always Open, Never Closed.
And of course our Gift-Baskets-For-Every-Occasion are still available via DAILY delivery slots. If you need Birthday Gifts, Thank You Gifts, Get Well Gifts, Congratulation Gifts, New Baby Gifts, or a Gourmet Food Hamper delivered via express delivery, we're here every day of the year to be of service. All orders are shipping within 24 hours - with the majority actually shipping on the same day they are received. This means that with the exception of certain remote areas and off-shore islands - your gift is arriving no later than 48 hours after it's been placed. Gifts are sent via an express 24 hour delivery service, so the majority are being delivered overnight.
Delivery slots are available Tuesday through to Friday. If a Monday delivery is a priority, please contact us via our Livechat facility. We can accomodate Monday deliveries (except bank holidays) for non perishable gift baskets - so gifts without flowers, fruit, or chilled food such smoked salmon are all available for a Monday delivery. Please just include a note for 'Monday delivery' in the 'additional comments' box during checkout.
All orders are dispatched with via reputable and reliable Courier Service such as DHL, UPS and DPD. We do NOT use Royal Mail. There are no strikes, delays or problems. We track all orders in-house and alert you to any issues. Your tracking code becomes live as soon as it is collected from our warehouses, and our customer care team will email to let you know when delivery has been made.
We look forward to being of service and spreading some Gift Basket happiness and comfort to those you care throughout September, October and November 2023.
The Team at BasketsGalore.
GIFT BASKET SCHEDULE - Summer 2023
DELIVERY UPDATE - May 2023
We're delighted to be able to continue to offer DAILY delivery slots for your Gift Basket and Hamper orders. Orders are shipping within 24 hours - with the majority actually shipping on the same day they are received. This means that with the exception of certain remote areas and off-shore islands - your gift is arriving no later than 48 hours after it's been placed. Gifts are sent via an express 24 hour delivery service, so the majority are being delivered overnight.
Delivery slots are available Tuesday through to Friday. If a Monday delivery is a priority, please contact us via our Livechat facility. We can accomodate Monday deliveries (except bank holidays) for non perishable orders - without flowers, fruit, or cold food.
All orders are dispatched with via reputable and reliable Courier Service such as DHL, UPS and DPD. We do NOT use Royal Mail. There are no strikes, delays or problems. We track all orders in-house and alert you to any issues. Your tracking code becomes live as soon as it is collected from our warehouses, and our customer care team will email to let you know when delivery has been made.
We look forward to being of service and spreading some Gift Basket happiness and comfort to those you care this Summer.
The Team at BasketsGalore.
GIFT BASKET SCHEDULE - Spring 2023
DELIVERY UPDATE - March 2023
We're delighted to be able to continue to offer DAILY delivery slots for your Gift Basket orders. Orders are shipping within 24 hours - with the majority actually shipping on the same day they are received. This means that with the exception of certain remote areas and off-shore islands - your gift is arriving no later than 48 hours after it's been placed. Gifts are sent via an express 24 hour delivery service, so the majority are being delivered overnight.
EASTER DELIVERY UPDATE - April 2023
Pre-book for Easter NOW.
(Ireland and Northern Ireland)
The cut off is 3pm GMT on Thursday 6th April for arrival on Good Friday 7th April.
Orders placed after this time will be dispatched on Wednesday 12th for arrival on 13th April.
(England, Scotland and Wales)
Cut off is 3pm GMT Wednesday 5th April for arrival on Thursday 6th April. Delivery NOT possible Friday 7th.
Orders placed after 3pm Wednesday 5th and on Thursday 6th will arrive on Easter Tuesday 11th April.
Orders placed after 3pm Thursday 6th will be dispatched on Wednesday 12th for arrival on 13th April.
We look forward to being of service and spreading some Gift Basket happiness and comfort to those you care for this Easter.
The Team at BasketsGalore.
New Year 2023 Delivery updates
Hi Everyone, Hope you had a Merry Christmas with your tasteful hampers.
Today Wednesday is the first day back at work for many of us after the Christmas Holiday.
Between Christmas and New Year, the delivery network makes some key changes in our busiest national markets, which we think is important to advise you about if you considering placing an order with us.
All our couriers have a tracked online delivery code, which becomes live as soon as it is collected from one of our warehouses. We use DHL, DPD, UPS & DSV, so there are no strikes, delays or problems.
Wednesday 28th December, 2022
UK Couriers collecting / Irish & EU Couriers not collecting
We Ship all orders placed by 2pm on Wednesday with DHL to GB
No EU or Ireland orders will be dispatched
Thursday 29th December, 2022
All couriers collecting
All GB orders overnight up until 3pm Thursday will ship same day
All Ireland & EU orders received between Christmas Eve and Thursday 29th December at 2pm will ship this day.
Friday 30th December, 2022
No couriers collecting, only deliveries are being made. Airplanes will be parked for the holidays in the regions and won’t be taking off again until after the New Year.
Cargo will simply sit in depots and not move, therefore our decision is to package and assemble no gift baskets on this day.
Monday 2nd January, 2022
No collections
Public Holiday
Tuesday 3rd January, 2022
No Collections, deliveries only in England, Wales, Ireland and EU
Scotland Bank holiday
Wednesday 4th January, 2022
All Couriers Collecting and deliveries
We will dispatch all orders received between Thursday 29th December at 3pm to same time on this day.
Thursday 5th January, 2022
Normal nominated Gift Basket delivery Service Resumes for remainder of the month.
Happy New Year,
GIFT BASKET SCHEDULE FOR CHRISTMAS 2022
UPDATE 20/12/2022
You can still order Christmas Hampers, confident that they will be dispatched in time to arrive for Christmas.
We are fully prepped and our office and warehouse team are operating at full capacity, with orders being turned around quickly in as little as 24 hours.
Our Corporate orders book is still open. Please contact us with your requirements via livechat, email or telephone and we will do our best to accomodate you.
It's full steam ahead here as we work hard to process and pack your gifts.
The BG Team
GIFT BASKET SCHEDULE FOR CHRISTMAS 2022
UPDATE 12/12/2022
You can order Christmas Hampers on our website confident that they will be dispatched in time to arrive for Christmas.
Our Christmas Delivery Option provides you with the opportunity to PRE-BOOK and select a delivery week in December. Orders volumes are already high and increasing daily. If you are considering placing an order please do so ASAP.
We are fully prepped and our office and warehouse team are operating at full capacity, with orders being turned around quickly in as little as 48 hours.
Our Corporate orders book is still open. Please contact us with your requirements via livechat, email or telephone and we will do our best to accomodate you.
1.5 WEEKS TIL CHRISTMAS!!
Delivery dates for the Christmas period are as follows:
Friday 16th December 2022
Wednesday 21st December 2022
During checkout you will only see Friday of each week as the next available delivery date. Please note that the Friday delivery date is an estimate. Delivery can, and will be made sooner. We are dispatching everyday, but demand is so high we are not able to offer a named day service.
It is not possible for us to offer a precise day delivery service during the peak Christmas season. You can of course request this in the "additional comments" box during checkout. We try our very best to meet all requests. However please don’t order if a delivery on an exact date is of paramount importance.
Thank you to all our customers past and present for your continued support of our business - we're very grateful and delighted to be of service for Christmas 2022. It's full steam ahead here as we work hard to process and pack your gifts.
The BG Team
GIFT BASKET SCHEDULE FOR Autumn 2022
DELIVERY UPDATE 27/09/2022
We're delighted to be able to continue to offer DAILY delivery slots for your Gift Basket orders. Orders are shipping within 24 hours - with the majority actually shipping on the same day they are received. This means that - with the exception of certain remote areas and off-shore islands - your gift is arriving no later than 48 hours after it's been placed. Gifts are sent via an express 24 hour delivery service, so the majority are being delivered overnight.
Delivery slots are available Tuesday through to Friday. Although you will be able to pick a daily delivery slot, we've included an advisory notice during checkout to explain that this is not guaranteed. Whilst there is a very high probabillity that your gift will arrive on your preferred date, please understand that some areas of the courier and postal network is being hampered by strike action and staff shortages, which can lead to delays or backlogs in certain areas. Whilst we will do our best to achieve the exact date by dispatching your gift order on the same day it is received, unfortunately we have no control over it's progress once it is in the delivery network. The GOOD NEWS is that as of 23th September - 99% of gifts to mainland addresses are being delivered overnight.
During checkout you will only see Friday of each week as the next available delivery date. Please note that the Friday delivery date is an estimate. Delivery can, and will be made sooner. We are dispatching everyday, but demand is so high we are not offering a named day service.
It is not possible for us to offer a precise day delivery service. You can of course request this in the "additional comments" box during checkout. We try our very best to meet all requests. However please don’t order if a delivery on an exact date is of paramount importance.
Thank you to all our customers past and present for your continued support of our business - we're very grateful and delighted to be of service for Christmas 2022. It's full steam ahead here as we work hard to process and pack your gifts.
The Gift Baskets Team
DELIVERY UPDATE 06/07/22
We are pleased to report that daily delivery slots (Tuesday-Friday) will be able to continue throughout the Summer Months, with the exception of W/C 11th July 2022.
There will be no dispatches or deliveries this week to both Ireland and the UK, as we tie in a local holiday period with time required for staff training and office improvements.
The calendar at checkout will show these dates are blocked out and dispatches will resume on Monday 18th July, for delivery from Tuesday 19th July onwards.
We will endeavour to respond to any queries received during this time period, but may not be as responsive as during normal operating hours.
Thank you for your understanding during this short time period, and we look forward to getting back to creating your gift baskets shortly.
The BG Team
DELIVERY UPDATE 25/05/22
We're delighted to report that as things slowly return to some semblance of normality - we are back in the happy position of being able to reinstate daily delivery slots. Gifts Baskets and Hampers ordered are shipping within 24 hours - with the majority actually shipping on the same day they are received. This means that - with the exception of certain remote areas and off-shore islands - your Gift is arriving no later than 48 hours after they have been placed. Gifts are sent via an express 24 hour delivery service, so the majority are being delivered overnight.
Delivery slots are available Tuesday through to Friday. Although you will be able to pick a daily delivery slot, we've included an advisory notice during checkout to explain that this is not guaranteed. Whilst there is a high probabillity that your gift will arrive on your preferred date, please understand that the courier network is still impacted by staff shortages, which can lead to delays or backlogs in certain areas. Whilst we will do our best to achieve the exact date by dispatching your gift order on the same day it is received, unfortunately we have no control over it's progress once it is in the delivery network. As of 25th May - 98% of Gifts to mainland addresses are being delivered overnight.
Queen's Platinum Jubilee Bank Holiday Closures 2022
Courier services will not be running from Thursday 2nd June to Sunday 5th June for the extended four day bank holiday weekend. Orders placed after 3pm on Wednesday 1st June will be dispatched Tuesday 7th June with an estimated delivery of Wednesday 8th June.
June Bank Holiday Ireland
Monday 6th June is a Bank Holiday in Ireland. Any orders received after 3pm Wednesday 1st June will be dispatched Tuesday 7th June with an estimated delivery date of Wednesday 8th June.
We hope you enjoy the holiday with your loved ones, and that sun shines.
Always at your service,
The Team at BasketsGalore.
DELIVERY UPDATE 25/04/22
All Gifts Baskets and Hampers ordered are shipping within 48 hours - with the majority actually shipping on the same day they are received. This means that - with the exception of certain remote areas and off-shore islands - your orders are arriving no later than 48 hours after they have been placed. Orders are sent via an express 24 hour delivery service, so the majority are being delivered overnight.
Delivery slots are available Tuesday through to Friday. Although you will be able to pick a daily delivery slot, we've included an advisory notice during checkout to explain that this is not guaranteed. Whilst there is a high probabillity that your gift will arrive on your preferred date, please understand that the courier network is still impacted by staff shortages, which can lead to delays or backlogs in certain areas. Whilst we will do our best to achieve the exact date by dispatcing your order on the same day it is received, unfortunately we have no control over it's progress once it is in the delivery network. As of 22nd April - 97% of packages to mainland addresses are being delivered overnight.
We look forward to being of service and spreading some Gift Basket happiness and comfort to those you care for.
The Team at BasketsGalore.
EASTER DELIVERY UPDATE 12/04/2022
Please see our Easter delivery schedule below:
Ireland and Northern Ireland
The cut off is 3pm (GMT) on Thursday 14th for arrival on Good Friday 15th April.
Orders placed after this time will be dispatched on Wednesday 20th for arrival on 21st/22nd April.
England, Scotland and Wales
We are still dispatching for delivery to UK on Easter Tuesday 19th April.
UK couriers DON'T operate on Friday 15th. Wednesday 13th at 3pm (GMT) is cut off for delivery to Britain.
Orders placed after 3pm Wednesday 13th up to 3pm Thursday 14th will be dispatched same day for arrival on Easter Tuesday 19th April.
Non Easter Delivery Schedule:
All Gifts Baskets and Hampers ordered are shipping within 48 hours - with the majority actually shipping on the same day they are received. This means that - with the exception of certain remote areas and off-shore islands - your orders are arriving no later than 48 hours after they have been placed. Orders are sent via an express 24 hour delivery service, so the majority are being delivered overnight.
Although you will be able to pick a daily delivery slot, we've included an advisory notice during checkout to explain that this is not guaranteed. Whilst there is a high probabillity that your gift will arrive on your preferred date, please understand that the courier network is still impacted by staff shortages, which can lead to delays or backlogs in certain areas. Whilst we will do our best to achieve the exact date by dispatcing your order on the same day it is received, unfortunately we have no control over it's progress once it is in the delivery network. As of 12th April - 95% of packages to mainland addresses are being delivered overnight.
We're happy to report that demand for Easter Baskets is once again very high this year. Our Easter Gifts range was extremely popular last year. We've expanded the range away from Children's Easter Gifts such as the one linked to, to a more traditional Adult or Family Easter Hamper type theme. All Easter Gift Baskets are available to purchase now. Please note that the traditional natural look wicker has been changed to a pure satin white finish at no extra cost. There will be no price rises for Easter Gifts this year as we have the bulk of our stock secured with the exception of Easter Eggs themselves.
We look forward to being of service and spreading some Gift Basket happiness and comfort to those you care for this Easter.
The Team at BasketsGalore.
DELIVERY UPDATE 16/02/22
All Gifts Baskets and Hampers ordered to date have been shipping within 48 hours with the the majority shipping on the same day as your order. That means that with the exception of certain remote ares of the island and the off-shore islands your orders have been arriving no later than 72 hours from the time of your order. We have been acchieving this target we set ourselves consistently now, there was a time during the lockdowns when in some cases our turnaround was as long as 8 days, but everybody was really patient and understanding of the difficulties of working at that time. We just kept chipping away at that time and then worked very hard to keep it down as we appreciated the urgency of many of your orders. You can read how we progressed operationally & logistically throughtout the thread.
Exciting news is that we are in the middle of a roll out of a whole new range of Birthday Hampers and Gifts for Birthdays and are in the midst of improving the visitor experience to showcase the highlights/features of certain gift basket styles.
Also being worked on behind the scenes are our new Thank You Gifts and Congratulations Gifts are at pre-launch stage. These ranges have been due a revamp, but there have been operational priorities trumping the improvements we would have normally carried out over the past 2 years of Covid restrictions.
Our Mother's Day Gift range is long established as a popular Gift idea for Mothers across Ireland and Europe. We expect to have the new additions for the 2022 range completed by the end of next week assuming our full complement of staff are able to work. Our Easter Gifts range, which was extremely popular last year with an expansion away from Children's Easter Gifts such as the one linked to, to a more traditional adult or Family Easter Hamper type theme is settled and the challenge is on to secure the stock to meet demand. All Easter Gift Baskets are available to purchase now. Please note that the traditional natural look wicker has been changed to a pure satin white finish at no extra cost. There will be no price rises for either Mother's Day Gifts nor Easter Gifts this year as we have the bulk of our stock secured with the exception of Easter Eggs themselves.
Which brings us back to the delivery schedule. Since the start of Covid restrictions on all our daily lives which was almost exactly 2 years ago we have operated a weekly delivery date and if you scroll down this blog, you will see that from the earliest days, we did everything we could to keep our customers informed about our delivery status. This was particularly important in the immediate panic and throughout the lock-downs when we were in the "fortunate" position of living so close to our warehouse and not being a drop shipper. We design, assemble and dispatch all our own gift baskets and hampers under our own label. We may not have been able to dispatch on the same day, but we were able to advise before an order was placed on an estimated delivery date.
Moving ahead into the Spring, delivery slots will be available Tuesday through to Friday, but please take into consideration a delivery delay of 1-2 days either because of logistical difficulties with the delivery company due to staff shortages or because of inclement weather conditions. This is Ireland, we do get snow in April and February/March is usually the worst time of year for sickness and storms. Deliveries to Europe funnily enough don't take much if any longer. Our freight leaves Dublin on the continental flights to major European cities on a daily basis so we're a really interesting alternative to companies in places like Germany, Netherlands and Belgium.
Although you will be able to pick these daily slots, we have included a notice during checkout to explain these are not guaranteed dates. There is a very good chance your gift will arrive then, but there is still a chance of staff shortages due to isolation or the couriers being backlogged in certain areas. Due to this the delivery date is not a guaranteed delivery date, but an estimated one that we will do our very best to achieve for you.
We look forward to sending on your behalf the greatest gift basket they have ever received.
All of us at BG
GIFT BASKET DELIVERY SCHEDULE FOR FEBRUARY 2022
UPDATE 07/02/2022
February already and Valentine's Day is the next main gift giving occasion on the horizon.
With restrictions easing further and more people returning to work, we have made the decision to reintroduce more delivery date slots in the calendar during checkout.
Going forward this Spring, delivery slots will be available Tuesday through to Friday. Monday 14th February will also be available for the special occasion of Valentine's Day.
Although you will be able to pick these daily slots, we have included a notice during checkout to explain these are not guaranteed dates. There is a very good chance your gift will arrive then, but there is still a chance of staff shortages due to isolation or the couriers being backlogged in certain areas. Due to this the delivery date is not a guaranteed delivery date, but an estimated one that we will do our very best to achieve for you.
Thank you for your understanding
The BG Team
GIFT BASKET SCHEDULE FOR JANUARY 2022
UPDATE 18/01/2022
Happy New Year to all! And a massive thank you to all our existing customers for their support and custom throughout the last 2 years, whilst we did our utmost to continue trading and remain of service throughout the pandemic. It's been a very busy and challenging road - but we've survived and come out the other side. Here's to looking forward to better things to come in 2022.
Due to staff restrictions imposed by covid, we are continuing with our weekly delivery service. This is a quick and efficient service, with orders turned around and deliveries made as soon as possible after receiving your order.
During checkout you will only see Friday of each week as the next available delivery date. Please note that the Friday delivery date is an estimate. Delivery can, and will be made sooner. We are dispatching everyday, but demand is so high we are not offering a named day service.
Delivery dates for the upcoming months are as follows:
Friday 21st January 2022
Friday 28th January 2022
Friday 4th February 2022
Friday 11th February 2022 (Valentine's Week)
Friday 18th February 2022
Friday 25th February 2022
Throughout the past year we have been dispatching orders received from 3pm on Thursday to 12am on Sunday on the Monday of the next week. Orders coming in throughout the week are dispatched in 24-48 hours.
It is not possible for us to offer a precise day delivery service. You can of course request this in the "additional comments" box during checkout. We try our very best to meet all requests. However please don’t order if a delivery on an exact date is of paramount importance.
Thank you for your understanding
GIFT BASKET SCHEDULE FOR DECEMBER 2021
We design and assemble limited batch Christmas Hamper creations and as you can imagine they are
extremely popular at this time of year. Over the past few weeks, we’ve been working night and day,
every day to prepare a stock reserve of the most popular of our designs. We are meticulous in our
focus on ensuring that we deliver our Christmas Hampers before Christmas so we only take an order if
we are 100% certain that we can deliver on your expectations.
Our delivery plan. Please note, we cannot accept orders with a timed delivery date condition.
FRIDAY 10th December
All orders requesting this delivery slot + all orders received by lunchtime on Monday 6th December, which request the earliest delivery date.
FRIDAY 17th December
All orders which have requested this delivery slot + all orders received by close of business on the 9th of December will ship between Monday 13 December and Thursday 16 December.
NB**All orders from Friday 10 December to Monday 13 December will be booked in for dispatch on Thursday 16 December, but our calendar will display 24th December. We will dispatch this batch of orders in the order they are received so that many will ship on Thursday 16th and Friday 17th December,. In the event of exceptionally high demand, we will prioritise their dispatch over the weekend so that they are amongst the first to go on Monday 20th December**NB.
FRIDAY 24th December
All orders requesting this delivery slot + all orders received up until lunchtime on Wednesday 22 December will ship on Monday 20th, Tuesday 21st and Wednesday 22nd December in the order they are received.
***************************
For Corporate & Multiple, bulk orders please call us for real time availability. This information is for the individual Friends & Family section of the business, which requires future forecasting management in order for us to ensure we don’t take orders we cannot fulfil and organise sufficient space with our delivery partners, DHL & DPD
What it means for you.
You can order Christmas Hampers on our website confident that they will be dispatched in time to arrive for Christmas.
Deadline for orders you want to ship immediately is Monday 6th December. All orders received after this date will be queued for dispatch from Thursday 9th December, but due to the high volume of pre-orders, we cannot guarantee they will ship until the weekend.
Deadline for orders requiring delivery by 17th December will be 6pm on Friday 10th December. We will attempt to extend this until end of weekend, but since demand is so high, it may not be possible.
Thank you for your business and have a Happy Holiday
GIFT BASKET SCHEDULE FOR NOVEMBER 2021
UPDATE 10/11/2021
We’re continuing with our weekly delivery service, as we’ve done over the last 20 months since the onset of the pandemic. Our standard delivery option is fast and efficient, with orders turned around and deliveries made ASAP after receiving your order.
Our Christmas delivery option provides you with the opportunity to pre-book and select a delivery week in December. Orders volumes are already high and increasing daily. Today we contacted our existing customers to politely request that they place their order ASAP. We face a very real risk of selling out early, like we did on 3rd December 2020. The demand driven by Covid-19 has been unprecedented, and it hasn’t dissipated. Our Corporate orders book is still open, with limited availabilty. You are very welcome to contact us via livechat, email or telephone and we will do our best to accomodate you.
Delivery dates for the upcoming month and Christmas period are as follows:
Friday 12th November 2021
Friday 19th November 2021
Friday 26th November 2021
Friday 3rd December 2021
Friday 10th December 2021
Friday 17th December 2021
During checkout you will only see Friday of each week as the next available delivery date. Please note that the Friday delivery date is an estimate. Delivery can, and will be made sooner. We are dispatching everyday, but demand is so high we are not offering a named day service.
Throughout the past year we have been dispatching orders received from Thursday afternoon to Sunday night on the Monday and Tuesday of the next week. Orders coming in throughout the week are dispatched in 24-48 hours.
It is not possible for us to offer a precise day delivery service. You can of course request this in the "additional comments" box during checkout. We try our very best to meet all requests. However please don’t order if a delivery on an exact date is of paramount importance.
Thank you to all our customers past and present for your continued support of our business - we're very grateful and delighted to be of service for Christmas 2021. It's full steam ahead here as we work hard to process and pack your gifts.
GIFT BASKET SCHEDULE FOR OCTOBER 2021
UPDATE 11/10/2021
We are continuing with our weekly delivery service, as we’ve done for the last 18 months throughout the pandemic. We continue to provide a quick and efficient service, with orders turned around and deliveries made as soon as possible after receiving your order.
Delivery dates for the upcoming month are as follows:
Friday 15th October 2021
Friday 22nd October 2021
Friday 29th October 2021
Friday 5th November 2021
During checkout you will only see Friday of each week as the next available delivery date. Please note that the Friday delivery date is an estimate. Delivery can, and will be made sooner. We are dispatching everyday, but demand is so high we are not offering a named day service.
Throughout the past year we have been dispatching orders received from Thursday afternoon to Sunday night on the Monday and Tuesday of the next week. Orders coming in throughout the week are dispatched in 24-48 hours.
It is not possible for us to offer a precise day delivery service. You can of course request this in the "additional comments" box during checkout. We try our very best to meet all requests. However please don’t order if a delivery on an exact date is of paramount importance.
Christmas is well and truly upon us, and we are started to receive lots of orders. If you are a corporate organisation, that is thinking of placing an order please contact us ASAP as our order book is already at 50% capacity. The issue we face this Christmas is having enough stock of raw materials to meet demand due to international supply issues.
During Xmas 2020, demand driven by Covid-19 was unprecedented, forcing us to go sold out on the 3rd December!! Our retail customers can also place their Christmas hampers order directly on our website and choose a delivery date in December. It's never too early to order and reserve your Christmas hamper - especially for 2021- as we expect demand for hampers to be even higher than Christmas 2020.
GIFT BASKET SCHEDULE FOR SEPTEMBER 2021
UPDATE 06/09/2021
We are continuing with our weekly delivery service, as we have done for the last 18 months, due to the disruption and high demand for our service as a consequence of covid-19.
Delivery dates for the upcoming month are as follows:
Friday 10th September 2021
Friday 17th September 2021
Friday 24th September 2021
Friday 1st October 2021
Friday 8th October 2021
During checkout you will only see Friday of each week as the next available delivery date. Please note that the Friday delivery date is an estimate. Delivery can, and will be made sooner. We are dispatching everyday, but demand is so high we are not offering a named day service.
Throughout the past year we have been dispatching orders received from Thursday afternoon to Sunday night on the Monday and Tuesday of the next week. Orders coming in throughout the week are dispatched in 24-48 hours.
It is not possible for us to offer a precise day delivery service. You can of course request this in the "additional comments" box during checkout. We try our very best to meet all requests. However please don’t order if a delivery on an exact date is of paramount importance.
Now September is here, Christmas hamper and Xmas gift basket enquiries from corporate customers have started. We're also receiving quite a lot of orders from individual retail customers for Christmas hampers which is unusual at this stage. Our major issue this Christmas will be having enough stocks of wicker hampers and baskets to meet demand. We are still awaiting the arrival of several containers being shipped from China. During Xmas 2020, demand driven by Covid-19 was unprecedented, forcing us to go sold out on the 3rd December!! So with that in mind, if you are a business considering placing a Christmas hamper order, don't hesitate to get in touch. This will enable us to reserve Christmas hamper stocks for your organisation. Our retail customers can also place their Christmas hampers order directly on our website and choose a delivery date in December. It's never too early to order and reserve your Christmas hamper - especially for 2021- as we expect demand for hampers to be even higher than Christmas 2021.
GIFT BASKET SCHEDULE FOR AUGUST 2021
UPDATE 09/08/1021
We are continuing with our weekly delivery service as we have done for the last 12 months.
Delivery dates for the upcoming month are as follows.
Friday 13th August
Friday 20th August
Friday 27th August
Friday 3rd September
Friday 10th September
Please note that Friday Delivery dates are an estimate. Delivery can, and will be made sooner. We are dispatching everyday, but are not offering a named day service.
Throughout the past year we have been dispatching orders received from Thursday afternoon to Sunday night on the Monday and Tuesday. Orders coming in throughout the week are dispatched in 24-48 hours.
It is not possible for us to offer a precise day delivery service. You can of course request this in the "additional comments" box during checkout. We try our very best to meet all requests. However please don’t order if a delivery on an exact date is of paramount importance.
As ever we are very extremely busy behind the scenes. Order volumes remain high. Our new website has launched, with 2 more to follow. Our Christmas 2021 range is being added the the websites, and we're received the happy news that two out of three of our wicker basket containers from China have left port, with the final one due to sail in the next few weeks. Now the fun waiting games begins to see how long it takes them to dock and be released thanks to the new Brexit regulations. We continue to think positively and trust this mindset together with sheer determination will allow us to continue helping our customers send food hampers and gifts to friends, staff and loved ones.
GIFT BASKET SCHEDULE FOR JULY 2021
UPDATE 01/07/1021
Summer has arrived in Ireland. We are continuing with our weekly delivery service.
Delivery dates for the upcoming month are as follows.
Friday 2nd July
Friday 9th July
Friday 16th July
Friday 23rd July
Friday 30th July
Please note that Friday Delivery dates are an estimate. Delivery can, and will be made sooner. We are dispatching everyday, but are not offering a named day service.
Throughout the past year we have been dispatching orders received from Thursday afternoon to Sunday night on the Monday and Tuesday. Orders coming in throughout the week are dispatched in 24-48 hours.
It is not possible for us to offer a precise day delivery service. You can of course request this in the "additional comments" box during checkout. We try our very best to meet all requests. However please don’t order if a delivery on an exact date is of paramount importance.
We are very extremely busy behind the scenes. Our Christmas 2021 range is ready to launch, our technical team are updating and making mprovements to the speed and efficiency of our websites, and the design team are developing new product lines for launch in 2022!! Brexit and covid-19 are still causing complications with the supply chain, but we believe the innovation and dogged determination gleaned from our last 20 years in business, will allow us to continue helping our customers send food hampers and gifts to friends, staff and loved ones - as we have done throughout the pandemic.
Our gift delivery service which has remained open throughout the Covid19 Pandemic will stay open throughout the Summer of 2021.
GIFT BASKET SCHEDULE FOR SUMMER 2021
UPDATE 02/06/21
We're enjoying warm sunny weather in Ireland. And we are continuing with our weekly delivery service.
Delivery dates for the upcoming month are as follows.
Friday 4th June
Friday 11th June
Friday 18th June (FATHER'S DAY WEEK)
Friday 25th June
Friday 2nd July
Please note that Friday Delivery dates are an estimate. Delivery can, and will be made sooner. We are dispatching everyday, but are not offering a named day service. For Father's Day Gifts please select Friday 18th June. Father's Day orders will be scheduled for dispatch on Wednesday 16th and Thursday 17th, so that delivery is as close as possible to Fathering Sunday.
Throughout the past year we have been dispatching orders received from Thursday afternoon to Sunday night on the Monday and Tuesday. Orders coming in throughout the week are dispatched in 24-48 hours.
It is not possible for us to offer a precise day delivery service. You can of course request this in the "additional comments" box during checkout. We try our very best to meet all requests. However please don’t order if a delivery on an exact date is of paramount importance.
We are experiencing growing difficulty in sourcing raw products the longer the pandemic goes on. Brexit is further complicating the supply chain. We have enough stock to last for the next 6 months, but we will be working hard this Spring/Summer sourcing replenishment stock after a hectic past 12 months helping our customers send food hampers and gifts to friends, staff and loved ones throughout the pandemic.
Our gift delivery service which has remained open throughout the Covid19 Pandemic will stay open throughout the Summer of 2021.
GIFT BASKET SCHEDULE FOR SPRING (IRELAND LEVEL 5)
UPDATE 22/04/21
Hurray, Warmer Weather at least we can get outside a little more often now. We are continuing with our weekly delivery service.
Delivery dates for the upcoming month are as follows.
Friday 30th April
Friday 7th May
Friday 14th May
Friday 21st May
Friday 28th May
Please note the Friday Delivery dates mentioned above are purely indicative. We are dispatching everyday, it’s just that we are not offering a named day service.
Throughout the past year we have been dispatching orders received from Thursday afternoons until Sunday nights on Mondays and Tuesdays with orders coming in throughout the week being dispatched in 24-48 hours.
It is not possible for us to offer a precise day delivery service. We read your emails and try our best to meet your requests, but please don’t order if a delivery on an exact date is of paramount importance.
We are experiencing growing difficulty in sourcing raw products the longer the pandemic goes on. Also Brexit is further complicating the supply chain. We have enough stock to last for the next 6-7 months, but we have to work hard this Spring/Summer sourcing replenishment stock after a hectic past 12 months helping our customers convey their messages of love and best wishes to each other.
We hope you find a gift basket or hamper which suits you and will bring happiness to your recipient. Our service which has remained open throughout the Covid19 Pandemic will stay open throughout this Summer of 2021.
Spring Gift Baskets & Hamper Deliveries (12/04/2021)
With Easter now behind us, and summer on it's way, it's business as usual here in Gift Basket world - and we continue to busily assemble and dispatch your orders as quickly as we can.
The calendar at checkout is displaying our usual weekly Friday dates, ie. Friday 16th April as the next available date. **Please note - we are dispatching everyday, so delivery will be made sooner than Friday.
We're turning orders around as quickly as possible, but due to high demand, we just can’t currently offer a named day service. Please DO NOT expect delivery on a specific day or date.
You can contact us to request it, and will or course do our very best, we just can't guarantee it due to demand.
The Delivery Dates for April and May 2021, which can be selected at Checkout are now as follows.
Friday 16th April, 2021
Friday 23rd April, 2021
Friday 30th April 2021
Friday 7th May 2021
DELIVERY DETAILS DURING LOCKDOWN
THERE ARE NO EXACT PREFERRED DELIVERY DATES OR TIMES FOR APRIL OR MAY.
Please note the Friday Delivery dates are purely an indication. We are dispatching everyday, but we cannot offer a named day service.
Throughout the past 2 months we have been dispatching orders received from Thursday afternoons until Sunday nights on Mondays and Tuesdays with orders coming in throughout the week being dispatched in 24-48 hours.
We find that this approach has enabled us to continue offering our service efficiently without compromising on quality.
If you order from our website we will attempt to deliver your order in the week leading up to the date you have selected. NB* If you would like delivery on a specific date, please contact us via email to request this. We will do our best to deliver as close as possible to your preferred date.
Thank you all very much for your understanding, and support. We look forward to continuing to being of service.
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Easter Gift Baskets & Hamper Deliveries (24/03/2021)
It’s been a very busy start to Spring for us here - and it’s set to get even busier over the next week as we approach Easter. As you can probably appreciate baskets are in very high demand at this time of year! As throughout lockdown we are receiving much higher order volumes than ever before, so please help us by ordering ASAP and reserving your gift of choice.
The current cut off for Pre Easter delivery falls at 12pm, Thursday 1st April. The calendar at checkout is displaying our usual weekly Friday dates, ie. Friday 2nd April as the next available date. NB* we are dispatching everyday, so delivery will be made sooner than Friday. We are turning orders around as quickly as possible. We just can’t currently offer a named day service due to high demand. Please DO NOT expect delivery on a specific day or date.
The Delivery Dates for April 2021, which can be selected at Checkout are now as follows.
Friday 2nd April, 2021 (EASTER WEEK)
Friday 9th April, 2021
Friday 16th April, 2021
Friday 23rd April 2021
Friday 30th April 2021
DELIVERY DETAILS DURING LOCKDOWN
THERE ARE NO EXACT PREFERRED DELIVERY DATES OR TIMES FOR MARCH OR APRIL.
Please note the Friday Delivery dates are purely an indication. We are dispatching everyday, but we cannot offer a named day service.
Throughout the past 2 months we have been dispatching orders received from Thursday afternoons until Sunday nights on Mondays and Tuesdays with orders coming in throughout the week being dispatched in 24-48 hours.
We find that this approach has enabled us to continue offering our service efficiently without compromising on quality.
If you order from our website we will attempt to deliver your order in the week leading up to the date you have selected. NB* If you would like delivery on a specific date, please contact us via email to request this. Whilst it is unlikely, we will do our best to deliver as close as possible to your preferred date.
Thank you all very much for your understanding, and support. We look forward to continuing to being of service, and would like to wish everyone a very Happy Easter.
MOTHER'S DAY UPDATE 11/03/21
We have been busy dispatching your Mother's Day Gifts all this week, with the cut off for Pre Mother's Day delivery falling at 2.15pm today, Thursday 11th March.
Any orders for Mother's Day received between now and 2pm tomorrow (Friday), will ship out on Friday 12th March. The official delivery date for these orders will be Monday 15th March, however there is a chance the couriers may work on Saturday to clear any backlog. Although there is a good chance of this it cannot be guaranteed, as there is currently no official Saturday delivery service.
Any orders placed on Friday afternoon, and over the weekend, for Mother's Day will then be shipped on an express service on Monday, with a high chance of delivery on Tuesday 16th March.
We are even happy to include a "Sorry it's late" note to take the blame instead of you if you wish :)
The calendar at checkout will display our usual weekly Friday dates, so Friday 19th March as the next available date. However, Mother's Day orders will be prioritised and ship on Friday and Monday as described above.
The Delivery Dates for March into April 2021, which can be selected at Checkout are now as follows.
Friday 19th March, 2021 (MOTHER'S DAY orders which missed delivery for Friday 12th, will be prioritised for delivery on Monday 15th)
Friday 26th March, 2021
Friday 2nd April, 2021 (EASTER WEEK)
Friday 9th April, 2021
Friday 16th April, 2021
Friday 23rd April 2021
Friday 30th April 2021
DELIVERY DETAILS DURING LOCKDOWN
THERE ARE NO EXACT PREFERRED DELIVERY DATES OR TIMES FOR MARCH OR APRIL.
Please note the Friday Delivery dates mentioned above are purely indicative. We are dispatching everyday, it’s just that we are not offering a named day service.
Throughout the past 2 months we have been dispatching orders received from Thursday afternoons until Sunday nights on Mondays and Tuesdays with orders coming in throughout the week being dispatched in 24-48 hours.
We find that this approach has enabled us to continue offering our service efficiently without compromising on quality.
If you order from our website then we will attempt to deliver your order in the week leading up to the date you have selected.
Mother’s Day Gift Deliveries
All orders for Mother’s Day will ship on Wednesday 10th March and Thursday 11th March. Orders for Mother’s after the designated cut off point on Thursday 11th March will be dispatched on Friday 12th March for scheduled delivery on Monday 15th March. We are aware that couriers are delivering at weekends, but this is unofficial so we cannot offer it. Any non Mother’s Day Gifts will dispatch at the start of the following week.
Easter Gift Baskets & Hamper Deliveries
Our first Easter orders shipped at the end of last week and we will continue to send daily as per your orders. The vast majority of baskets will ship between 29th March and 1st April. There will be a brief hiatus in dispatching from Friday 2nd April until Tuesday 6th April due to the Easter holidays. We will return on 7th April to begin dispatching orders received over Easter.
We hope that this is our penultimate Covid19 Emergency Delivery Updates. With lockdown lifting in Ireland from 1 May, we will continue to offer our service throughout the summer as the restrictions loosen, but we will not be returning to a named delivery date until society deems it appropriate to do so and the logistical capabilities of our suppliers and delivery partners make that possible.
So if you are reading this announcement we’d like to wish you a Happy Mother’s Day, a Happy Easter or help you find a gift basket which brings happiness for whatever occasion brought you here.
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GIFT BASKET SCHEDULE FOR WINTER 2021 (IRELAND Level 5)
UPDATE 02/03/21
With Spring just around the corner, it feels as if there is a little light at the end of a long, difficult and stressful winter, yet we are still all too aware that our island is facing a further 8 weeks of lockdown conditions, which is certain to frazzle all our spirits.
We have a very busy month coming up with Mother’s Day on the 14th March and Easter on the 4 April. Provisional indications are that demand for our service will be substantial, so we have ensured we have added extra capacity.
This time last last year Mother’s Day felt surreal as the month of March was dominated by fear of the impending spectre of the virus. This year the challenge of Easter falling so early in the year will be the dominant theme challenging our operations.
Thankfully our long delayed container finally docked yesterday, which means that our product development work in January and February will not be in vain. It will also enable us to offer more lower priced baskets as up until now our lowest priced gift baskets have been restricted to our Sympathy range due to stock shortages.
The Delivery Dates for March into April 2021, which can be selected at Checkout are as follows.
Friday 5th March, 2021
Friday 12th March, 2021
Friday 19th March, 2021 (MOTHER’S DAY WEEK)
Friday 26th March, 2021
Friday 2nd April, 2021 (EASTER WEEK)
Friday 9th April, 2021
Friday 16th April, 2021
UPDATE 08/02/21
As a business we’ve been relatively untouched by Covid19. We’ve had 2 cases of staff contracting the virus at the very beginning of January, resulting in both them and their “buddies” isolating.
It takes us longer to work when we follow strict social distancing guidelines, the wearing of masks is extremely difficult, the cleaning regime seems never-ending, but by and large all of this is manageable.
What’s more difficult to manage is the impact of Brexit on supply chains. We currently have baskets to cover the next 3-4 weeks of orders. If our twice delayed container doesn’t arrive in by then then we’re Baskets-are-all-Gone. Whilst we buy most of our products in Ireland, a lot of packaging and raw materials that our suppliers use comes from Britain, so if their production schedules are delayed then their delivery to us is delayed.
DELIVERY DETAILS DURING LOCKDOWN
THERE ARE NO EXACT PREFERRED DELIVERY DATES OR TIMES IN JANUARY OR FEBRUARY.
The Delivery Dates for the early Winter 2021, which can be selected at Checkout are as follows.
Friday 12th February, 2021
Friday 19nd February, 2021
Friday 26th February, 2021
Friday 5th March, 2021
Friday 12th March, 2021
This takes us up to Mothers Day Week, which by a quirk of past historical fate is one of our busiest times of the year. After all Basketsgalore was conceived as a result of our need to send Mummy a present when we were living in Australia. Easter is only 2 weeks later, so we’re busy preparing for an extremely logistically challenging time. The situation will be reassessed in 3 weeks time.
If you order from our website then we will endeavour to deliver your order in the week leading up to the date you have selected.
We will update regularly with our progress and how we can hopefully be of service to all of Ireland, both urban and remote, both locally and internationally during these difficult times as the Winter progresses.
GIFT BASKET SCHEDULE FOR WINTER 2021 (IRELAND Level 5)
UPDATE 11/01/21
A large number of Gift Basket Creations are being returned to stock this week as we wrestle with the challenges of working with Covid19 Restrictions, Brexit complications and supply delays with materials.
The biggest hurdle to overcome is the delay of our first container of 2021. Compound this with an extremely busy Christmas period, which decimated our reserve stock and we find ourselves for the first time in our history having to withdraw products on the basis of the raw materials.
Since Christmas we have been creating new concepts and ideas in our non standard baskets and new gift boxes. Today we are identifying the gift baskets, which can be assembled in house swiftly for fast dispatch with DPD across Ireland to cater for the needs and demands of our customers.
We are committed to providing a quality of gift basket and service which exceeds our customers expectations, but please be aware that we are only a small part of the supply chain and ours is a very labour intensive industry.
In spite of that we are organised, have staff on clear work circuits and whilst we apologise that our range is more restricted than we would like at this time of year, we will work hard to bring more gift basket options online as soon as stocks allow.
DELIVERY DETAILS DURING LOCKDOWN
THERE ARE NO EXACT PREFERRED DELIVERY DATES OR TIMES IN JANUARY OR FEBRUARY
The Delivery Dates for the early Winter 2021, which can be selected at Checkout are as follows.
Friday 15th January, 2021
Friday 22nd January, 2021
Friday 29th January, 2021
Friday 5th February, 2021
Friday 12th February, 2021
This takes us up to the middle of February, whereupon the situation can be reassessed and includes the next two (Three Week Crisis Management Periods of time)
If you order from our website then we will endeavour to deliver your order in the week leading up to the date you have selected.
We will update regularly with our progress and how we can hopefully be of service to all of Ireland, both urban and remote, both locally and internationally during these difficult times as the Winter progresses.
CHRISTMAS HAMPERS & DAILY GIFT BASKET SCHEDULES (Covid19 Impact)
Update 10th December 2020
We are now 97% allocated. A few very popular hampers are still available to purchase. We will be back on Sunday lunchtime, 13th December with an inventory top up. All orders received will be dispatched next week from Monday 14th December.
Update 1st December 2020
Thank you to all our customers past and present for your continued support of our business - we're very grateful and delighted to be of service for Christmas 2020. You 've all been very busy submitting your Christmas orders. We're 3 times as busy as this time last year - most likely due to a natural surge in online sales as a consequence of the pandemic, and the fact that more corporate companies are sending staff gifts.
Christmas has well and truly arrived, and it's full steam ahead here as we work hard to pack and process all your Xmas gifts. Please continue to order early, and reserve your gift choice by selecting from the delivery date calendar at checkout. Corporate customers are very welcome to contact us via email to check for availability at email address: corporate@basketsgalore.ie
We are working continuously to achieve two things for our customers during lockdown.
- We will continue to provide a Gift Basket Service for all Non Christmas Occasions
- We will attempt to operate as normal a Christmas Hamper Manufacturing Operation as is humanly possible.
THERE ARE NO EXACT PREFERRED DELIVERY DATES OR TIMES.
FOR CHRISTMAS HAMPERS:
(NB there is a very real possibility that delivery couriers will stop uplifting freight in Christmas week and will instead concentrate purely on deliveries, so we only recommend picking 8th January if you are happy for your hamper to arrive after Christmas Day.
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Our schedule for DAILY GIFT BASKET DISPATCH for the rest of the year is as follows.
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The reason for this schedule is due to pressures on the delivery network and our operational system of managing exceptional volumes.
We are a warehouse manufacturing operation, not a retailer, so please do not take offence if we appear slower as in the past. We respond to all emails swiftly and are committed to delivering a super service and your satisfaction. Unfortunately we can only control the process from the moment of your order to the moment it leaves our warehouse, which is why we are being so clear about what we are capable of achieving.
If you require an exact delivery date, please don’t order.
If our dispatch schedule does not suit, then once again please don’t order.
However if you want the best quality, the best designed and the best value hampers and gift baskets in the Ireland, Britain and Europe and our schedule agrees with you, then we will be delighted to be of service and will do whatever it takes to make your Christmas Hamper shopping experience with us a happy one.
Next Update Next Weekend.
_ _ _ _ _
Update Monday 9th November 2020
All orders are still being processed, shipped and delivered. As throughout lockdown, we continue to operate a weekly delivery schedule.
You are very welcome to pre-book for Christmas now. Simply select your preferred delivery week in December. We are experiencing very high order volumes - and recommend reserving gift baskets now, as we run the risk of selling out very early this Xmas.
You will only see Friday dates available in the calendar at checkout. We are busy dispatching Monday-Thursday and so your order may arrive a few days before this. The Friday date is the LATEST date your gift will arrive, not the exact date. Unfortunately specific delivery dates cannot be met at this time.
To recap the delivery dates going forward into November will be:
Friday 13th November
Friday 20th November
Friday 27th November
December 4th December
As a rough guideline, orders received from Friday to Monday morning will ship on Monday/Tuesday. Orders received on Monday/Tuesday will ship on Wednesdays and orders received on Wednesday/Thursday AM will ship on Thursday.
We are noticing an increase in demand for our service, as lockdown measures become more stringent. As such we may need to bring the cut off point forward to Wednesday PM instead of Thursday AM. It is a time intensive process assembling Gift Baskets, and our staff are working as quickly as they can. We will keep you updated.
For additional guidance/T&C's on this please click here.
Our sales and support team are working remotely. Please get in touch via via email, rather than phone, if you have any queries, as we are not always able to answer calls.
We hope you all keep safe and well.
Update Friday 23rd October 2020
All orders are still being processed, shipped and delivered. As throughout lockdown, we continue to operate a weekly delivery schedule.
This means you will only see Friday dates available in the calendar at checkout. Although only Friday shows, we are still busy dispatching Monday-Thursday and so your order may arrive a few days before this. The Friday date is the LATEST date your gift will arrive, not the exact date. Unfortunately specific delivery dates cannot be met at this time.
To recap the delivery dates going forward into November will be:
Friday 30th October
Friday 6th November
Friday 13th November
Friday 20th November
Friday 27th November
As a rough guideline, orders received from Friday to Monday morning will ship on Monday/Tuesday. Orders received on Monday/Tuesday will ship on Wednesdays and orders received on Wednesday/Thursday AM will ship on Thursday.
We are noticing an increase in demand for our service, as lockdown measures become more stringent. As such we may need to bring the cut off point forward to Wednesday PM instead of Thursday AM. It is a time intensive process assembling Gift Baskets, and our staff are working as quickly as they can. We will keep you updated.
For additional guidance/T&C's on this please click here.
Our sales and support team are working remotely. Please get in touch via via email, rather than phone, if you have any queries, as we are not always able to answer calls.
We hope you all keep safe and well.
Update Wednesday 7th October 2020
Since our return to full time order processing on 14th September we have been busy shipping all your gift baskets and hampers out, as well as continuing with our facilities upgrade. We have also invested heavily in new equipment, upgraded our systems, launched the new website and ordered all our Christmas stock. Never a dull moment here.
We have made the decision to continue operating a weekly delivery schedule. This means Customers will only see Friday dates available in the calendar at checkout. Although only Friday shows, we are still busy dispatching Monday-Thursday and so your order may arrive a few days before this. The Friday date is the LATEST date your gift will arrive, not the exact date. Unfortunately specific delivery dates cannot be met at this time.
We expect to keep operating this way until the Spring Time as further restrictions could be likely again at any time, however we will keep you updated on this in due course. To recap the delivery dates available in October will be:
Friday 2nd October
Friday 9th October
Friday 16th October
Friday 23rd October
Friday 30th October
As a rough guideline, orders received from Friday to Monday morning will ship on Monday/Tuesday. All orders received on Monday/Tuesday will ship on Wednesdays and all orders received on Wednesday/Thursday mornings will ship on Thursday.
For additional guidance/T&C's on this please click here.
We hope you all keep safe and well, and please get in touch via email if you have any queries.
Update Wednesday 2nd September 2020
We have been comfortably keeping pace with the demand for our Gift Baskets throughout the Summer of 2020. However, customers will be aware that we are still only offering a weekly delivery schedule.
The reason for this has been our need to amend our facilities and train new staff in our operating processes for the Winter.
The biggest change has been the creation of a second order processing area, which is necessary to create 2 separate staff shifts minimising risk of spreading the virus throughout the company.
Therefore to complete the works quickly and to create work teams, which act as independent units, at the same time as launching an entirely new website (we like to keep busy), we will not be dispatching orders between Thursday 3rd September and Friday 11th September.
All orders received from lunchtime on 2nd September will be dispatched between the Monday-Wednesday of the week commencing 14th September.
We trust this does not cause too much of an inconvenience to our customers. The calendar at checkout will show Friday 18th September as the next available delivery date as this is the latest date your order will arrive, but it may well be a few days prior to this. You will receive a dispatch email once it has shipped so that you know it is on the way.
We will be back in touch with another update when the works have been completed.
Update Monday 27th July 2020
Our last day of dispatches this week is Thursday 30th July, 2020. We will be shipping today, Monday 27th until Thursday 30th July with all orders received between 12 Noon Thursday of last week and today at 9am being dispatched today and tomorrow.
For all orders received this week there is approximately a 48 hour turnaround time. Orders received on Thursday by 12 noon will ship same day.
The calendar date at checkout is an estimated latest date of delivery and it will therefore only allow you to select Friday 31st July or a Friday in the future as the Delivery date.
Your contract/purchase with us is on the basis that this is the latest date by which you are prepared for us to attempt to make a delivery.
Please, please, please do not order if you want an exact date, we can only give approximate indications.
For additional guidance/T&C on this please click here.
NEXT UPDATE will be in 1 weeks time on 3rd August
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GENERAL SUMMARY UPDATE | JULY 2020 | THE FUTURE
It has been 4 months since we started our regular COVID 19 Updates in response to the Pandemic.
April and May were synonymous for us with Face Masks, 7 day weeks, no staff, organising a clear order processing queuing system enabling us to work safely and 3 week crisis management periods.
We were able to keep working as we are working company directors and food distribution warehouses were deemed essential businesses.
June saw an easing of lockdown and whilst we maintained the Social distancing rules, we were able to dispense with the masks. That was such a relief. It is extremely difficult to communicate with masks on all the time. The combination of switching to a 7 day working week with longer hours and varied shift patterns enabled us to work some of our time isolated and reduced social interaction.
All along this journey we were gradually improving our order turnaround times because we were getting faster, some staff were able to return and shops were gradually reopening.
We had our busiest ever Fathers Day week and not only had our order turnaround dropped from an average of 7 days to 3 days, but we were able to dispatch orders received for next day delivery for the first time in months.
Now in July when things are at their quietest, we needed to take a week off from dispatching orders between 13th July- 19th July in order to enable 1st Fix essential building works required for this Autumn/Winter time. It also enabled Staff members and ourselves to coordinate holidays at the same time.
For the month of August we will be operating with 5 delivery dates.
Aug 7th
Aug 14th
Aug 21st
Aug 28th
Sept 4th
As a General rule all orders received from Friday to Monday mornings will ship on Monday/Tuesday or Wednesday. All orders received on Monday/Tuesday will ship on Wednesdays and all orders received on Wednesday/Thursday mornings will ship on Thursday.
Our 2nd Fix Building works to prepare for the likelihood of a Winter 2nd wave will be carried out between Friday 4th September and Sunday 13th September. We will then be in a position to fulfil orders throughout the busy Winter period.
All of this means that there are no plans for the remainder of 2020 to resume a Next Day Service
There are simply too many variables in terms of the virus, stock, suppliers, distribution and staffing to be able to offer such a service. It will be well into 2021, possibly even 2022 before we are able to even think about being able to match the Pre Covid19 era.
We will be resuming the wearing of Face Masks from September as the weather starts to turn in anticipation of the Winter Flu season to minimise chances of contagion in the workplace.
Thank you for your continued support of our business, thank you for your patience, your pictures, emails, messages and reviews. Its always so uplifting and sometimes humbling to see how your work is received. We believe we make the Greatest Gift Baskets in the World and we work hard to ensure that anything dispatched from our warehouse we would love to receive into our homes.
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Update Monday 6th July 2020
Our last day of dispatches this week is Wednesday 8th July, 2020. We will return on Sunday July 19th and resume dispatching orders from Tuesday 21st July.
The reasons for the 1 week gap in dispatches are two fold.
- To enable essential building work to be carried out to enable safe working distancing in the forthcoming winter. This is in the form of an extended Office and Staff Dining Area
- To enable holidays to be taken in one single block by core staff who have not been able to take any breaks this year.
Therefore, all orders received up until 3pm on Wednesday 8th July will be shipping on or before this coming Wednesday. If you request a date for next week then it will ship automatically on Wednesday 8th July, so please note this before ordering.
All orders received after the 8th July Cut-off time will be processed on 19th July and will begin shipping from Monday 20th July.
The calendar date at checkout is an estimated latest date of delivery and it will therefore only allow you to select Friday 10th July or Friday 24th July as the Delivery date.
Your contract/purchase with us is on the basis that this is the latest date by which you are prepared for us to attempt to make a delivery.
Please, please, please do not order if you want an exact date, we can only give approximate indications.
For additional guidance/T&C on this please click here.NEXT UPDATE will be in 2 weeks time on 20th July.
Update Thursday 18th June 2020
We will be continuing to operate a 7 day working week with limited bulk shipping days in order to maintain the safe social distances required from us with regards to the Covid 19 guidelines.
All orders received up until 1pm on Thursday 18th June will have shipped today unless you have requested a later delivery date .
All orders received from 1pm today (Thursday) will be shipping next week unless they are clearly for Father's Day in which case we will dispatch sooner. If your gift is for Father's Day and ordered by 2pm on Friday 19th June we will ship it for Monday delivery on your behalf.
GOING AHEAD
We will be dispatching Monday, Tuesday, Wednesday of next week, so orders placed over the weekend will ship on Tuesday according to our production schedule with orders at start of next week shipping on Wednesday.
It is now taking us an average of under 3 days to dispatch orders placed.
However the calendar date is an estimated latest date of delivery and it currently shows Friday 26th as the Delivery date.
Your contract/purchase with us is on the basis that this is the latest date by which you are prepared for us to attempt to make a delivery. We are working effectively to better this estimate, we are working very, very hard to deliver your gifts, but we must be cautious considering the uncertainty of the current climate and our own physical capabilities. If you require a later date then simply select that later date on our calendar.
Please, please, please do not order if you want an exact date, we can only give approximate indications. For additional guidance/T&C on this please click here.
NEXT UPDATE will be next week.
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Update Monday 15th June 2020
The shops across Ireland and Britain are re-opening. However, it is still far from being business as
usual and it is unlikely to be the case for quite sometime.
We will be continuing to operate a 7 day working week with limited bulk shipping days in order to
maintain the safe social distances required from us with regards to the Covid 19 guidelines.
All orders received up until 10am on Friday 12th June will have shipped today unless you have
requested a later date or we have held it back for delivery closer to Father's Day. All orders received
over the weekend will ship tomorrow. However, we will try to hold back as late as possible any
orders which are clearly for Father's Day.
GOING AHEAD
All orders received from 10am on Monday 15th June this week up until our cut off point this week will be dispatched from our warehouse on Wednesday & Thursday 17/18th June of this week. We will be attempting to dispatch everything on Wednesday because there are traffic build ups evident and that will translate into a knock on delay as the week goes on.
It is now taking us an average of under 3 days to dispatch orders placed. The quickest is 2 days and
the longest is 7 days. 99% of deliveries are attempted within one day meaning that an estimated time
for delivery from the moment you place your order is between 3 and 7 days with an average of 4.
The calendar date is an estimated latest date of delivery and it currently shows Friday 19th as the Delivery date.
Your contract/purchase with us is on the basis that this is the latest date by which you are prepared
for us to attempt to make a delivery. We are working effectively to better this estimate, we are
working very, very hard to deliver your gifts, but we must be cautious considering the uncertainty
of the current climate and our own physical capabilities. If you require a later date then simply
select that later date on our calendar.
Please, please, please do not order if you want an exact date, we can only give
approximate indications. For additional guidance/T&C's on this please click here.
NEXT UPDATE will be in a few days time closer to Father's Day.
FATHER'S DAY GIFTS Interim Update Monday 1st June, 2020
For all Father's Day Gifts please select Wednesday 17th June as your delivery date. We will be dispatching on Tuesday through Wednesday and into Thursday during that week. We will pull out Father's Day Orders and schedule them for Wednesday 17th or Thursday 18th dispatch unless you specifically request so that it is as close as possible to Fathering Sunday.
Please note we will be closing our Father's Day Order book earlier than previous years as we are limited by hours in the day, staffing shortages and social distancing regulations.
We anticipate last orders for pre Fathers' Day delivery to be approximately 14th/ 15th June, but may need to bring this forward in the event of any surge in orders.
Thank you for your understanding at this busy time.
Update Friday 29th May 2020
Lockdowns are being eased in our operating jurisdictions, but it is far from being business as usual. We will be continuing to operate a 7 day working week with limited bulk shipping days in order to maintain the safe social distances required from us with regards to the Covid 19 guidelines. Our objective is to bring down average dispatch times efficiently to provide the best possible service to our customers despite the circumstances.
All orders received up until 10am on Monday 25th May will have shipped this week on a next day delivery service where such a service exists.
GOING AHEAD
* All orders received from 10am on Monday 25th May up until approximately 5pm or close of business on Thursday, 28th May will be dispatched from our warehouse on Monday 1st June. Expect a 24 hour day for Ireland and European deliveries due to the Bank Holiday Public Holiday in IRELAND on Monday 1st June.
** All orders from close of business, Thursday 28th May until approximately Monday 10am on 1st June will ship on Tuesday 2nd June.
*** Orders from Monday Morning of the 1st June until approximately Thursday afternoon of the 4th June will ship on Monday 8th June.
(NOTE THE IRISH BANK HOLIDAY ON 1st JUNE, WHICH MAY DELAY DELIVERY, BUT IT WILL NOT DELAY OUR OPERATIONAL DISPATCH)
It is now taking us an average of under 4 days to dispatch orders placed. The quickest is 2 days and the longest is 7 days. 99% of deliveries are attempted within one day meaning that an estimated time for delivery from the moment you place your order is between 3 and 8 days with an average of 5.
We are preparing to reduce our average dispatch time from 4 to 2.5 days and hope to be able to achieve this benchmark within next 2 weeks, just in time for Fathers Day! However that speed of service delivery is not sustainable in the long run.
From Monday 1st June our calendar will therefore show 10th June as estimated delivery date, but we may attempt to dispatch earlier to assist our operational logistics in anticipation of a busier than usual Fathers Day.
You may order now for Fathers Day delivery by selecting 17th June as your delivery date. Please be advised we have limited stock and assembly capability, so please place your order early.
It is for this reason and we cannot stress this enough, the calendar date is an estimated latest date of delivery.
Your contract/purchase with us is on the basis that this is the latest date by which you are prepared for us to attempt to make a delivery. We are working effectively to better this estimate, we are working very, very hard to deliver your gifts, but we must be cautious considering the uncertainty of the current climate and our own physical capabilities.
Please, please, please do not order if you want an exact date, we can only give approximate indications. For additional guidance/T&C on this please click here.
NEXT UPDATE will be in approximately 1 weeks time 4th June, 2020
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Update 21st May 2020
Lockdowns are being eased in our operating jurisdictions, but it is far from being business as usual. We will be continuing to operate a 7 day working week with limited bulk shipping days in order to maintain the safe social distances required from us with regards to the Covid 19 guidelines. Our objective is to bring down average dispatch times efficiently to provide the best possible service to our customers despite the circumstances.
All orders received up until 10am on Monday 18th May will have shipped this week on a next day delivery service where such a service exists.
GOING AHEAD
* All orders received from 10am on Monday 18th May up until approximately 5pm or close of business on Thursday, 21stMay will be dispatched from our warehouse on Monday 25th May. Expect a 24 hour delay for GB deliveries due to the Bank Holiday Public Holiday in GB on Monday 25th May.
** All orders from close of business, Thursday 21st May until approximately Monday 10am on 25th May will ship next Wednesday 27th May.
*** Orders from Monday Morning of the 25th May until approximately Thursday afternoon of the 28th May will ship on Monday 1st June.
(NOTE THE IRISH BANK HOLIDAY ON 1st JUNE, ALL IRL DELIVERIES WILL BE HELD UNTIL TUESDAY 2nd June)
It is still taking us an average of 4.67 days to dispatch orders placed. The quickest is 2 days and the longest is 7 days. 99% of deliveries are attempted within one day meaning that an estimated time for delivery from the moment you place your order is between 3 and 8 days with an average of between 5 and 6.
We have not changed our estimated date of delivery from the 27th May and will not do so until as late as Monday Morning 25th May. The reason for this change in policy is that we are continually beating our estimated delivery timelines.
We are preparing to reduce our average dispatch time from 4.67 to 2.5 days and hope to be able to achieve this benchmark within next 2 weeks, just in time for Father's Day!
From Monday 25th May our calendar will therefore show 3rd June as estimated delivery date, but we may attempt to dispatch earlier to assist our operational logistics.
It is for this reason and we cannot stress this enough, the calendar date is an estimated latest date of delivery.
Your contract/purchase with us is on the basis that this is the latest date by which you are prepared to accept delivery. We are working effectively to better this estimate, we are working very, very hard to deliver your gifts, but we must be cautious considering the uncertainty of the current climate and our own physical capabilities.
Please, please, please do not order if you want an exact date, we can only give approximate indications. For additional guidance/T&C on this please click here.
NEXT UPDATE will be in approximately 1 weeks time 28th May, 2020.
Update 14th May 2020
Mid May and we are continuing to operate a 7 day working week with limited bulk shipping days in order to maintain the safe social distances required from us with regards to the Covid 19 restrictions.
All orders received up until 5pm Sunday 10th May will have shipped this week on a next day delivery service where such a service exists.
GOING AHEAD
* All orders received from 5pm on Sunday 10th May up until 4pm Thursday, 14th May will be shipping on Monday 17th May.
** All orders from 4pm Thursday 14th May until Monday 10am on 18th May will ship next Wednesday 20th May.
*** Orders from Monday Morning of the 18th May until approximately Thursday afternoon of the 21st May will ship on Monday 25th & Tuesday, 26th May.
(NOTE THE UK BANK HOLIDAY ON 25th MAY, GB DELIVERIES WILL BE HELD UNTIL TUESDAY)
It is taking us an average of 4.67 days to dispatch orders placed. The quickest is 2 days and the longest is 7 days. 99% of deliveries are attempted within one day meaning that an estimated time for delivery from the moment you place your order is between 3 and 8 days with an average of between 5 and 6.
We cannot stress this enough, the calendar date is an estimated latest date of delivery.
Your contract/purchase with us is on the basis that this is the latest date by which you are prepared to accept delivery. We are working effectively to better this estimate, but we must be cautious considering the current climate.
It currently shows 27th May as estimated date of delivery as we do not want to disappoint. Please, please, please do not order if you want an exact date, we can only approximate. For additional guidance/T&C on this please click here.
NEXT UPDATE will be in approximately 1 weeks time 21st May, 2020
Update 7th May 2020
Our 7 days weekly schedule is continuing for the month of May. We are still in National Lockdown until 18th May and it is important that we do what is asked of us with regards social distancing.
We are still operating with Directors and core Operational Staff and are able to maintain safe social distances between us through Warehouse and Office Zoning.
We started today training existing staff in Operations in preparation for the lifting of lockdown.
All orders received up until 5pm Sunday 3rd May will have shipped this week on a next day delivery service where such a service exists.
GOING AHEAD
All orders received from 5pm on Sunday 3rd May up until 5pm Wednesday, 6th May will be shipping on Monday 11th May.
The exceptions to this rule are Gift Baskets sent for International Mothers Day, which will ship Today 7th May and Friday 8th May.
-All orders from 5pm Wednesday 6th May until Sunday 3pm on 10th May will ship next Wednesday 13th May.
-Orders from Sunday evening of the 10th May until approximately Wednesday evening of the 13th May will ship the following Monday, 18th May.
As you can see we are still working between 5-7 in arrears over the course of the weekend but midweek dispatches are down to less than 1 week and as quick as 3-4 days to process. We have reduced dispatch times, but we are getting busier.
We cannot stress this enough, the calendar date is an estimated latest date of delivery.
It currently shows 20th May as estimated date of delivery as we do not want to disappoint.
Please, please, please do not order if you want an exact date, we can only approximate. For additional guidance/T&C on this please click here.
All deliveries are usually with 1-2 days, but can be delayed if Medical freight takes priority.
NEXT UPDATE will be in approximately 1 weeks time 13/14th May, 2020
Update 29 April 2020
Our 7 days weekly schedule will continue for the month of May. We are still in National Lockdown and it is important that we do what is asked of us with regards social distancing.
We are operating with Directors and core Operational Staff and are able to maintain safe social distances between us through Warehouse and Office Zoning.
We added an extra dispatch date this week to take into account the Irish and British Bank Holidays next week.
All orders received up until Sunday, 26/4/20 will ship today 29th April or tomorrow Thursday 30th April.
GOING AHEAD
All orders received from 9pm on Sunday 26th April up until 12 noon today Wednesday, 29th April will be shipping on following dates:
Great Britain: Monday 4th May
Ireland: Tuesday 5th May
-All orders from today 29th April until Saturday 12 noon on 2nd May will ship next Wednesday 6th May.
-Orders from 12pm Saturday 2/5/20 until approximately next Wednesday 6/5/20 will dispatch the following Monday, which is May 11th, 2020.
As you can see we are still working between 5-7 in arrears over the course of the weekend but midweek dispatches are down to less than 1 week and as quick as 3-4 days to process. We have reduced dispatch times, but we are getting busier.
We cannot stress this enough, the calendar date is an estimated latest date of delivery as we do not want to disappoint. Please, please, please do not order if you want an exact date, we can only approximate. For additional guidance/T&C on this please click here.
All deliveries are usually with 1-2 days, but can be delayed if Medical freight takes priority.
NEXT UPDATE will be in approximately 1 weeks time 6th May, 2020
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Update 22 April 2020.
We are continuing to work a 7 day weekly schedule with reduced staff numbers to ensure social distancing. We are able to provide an approximate date of dispatch based upon the time of your order. Currently we are operating 5-7 days in arrears, which is why the only available dates for delivery are from Wednesdays from 6th May onwards. We cannot stress this enough, the calendar date is an estimated latest date of delivery. Do not order if you want an exact date, for additional guidance/T&C on this please click here.
What this means is that all orders received over Easter and up until Wednesday 15th April will have shipped on Monday 20th April.
All orders from 12pm on Wednesday 15th April until Friday 2pm of the 17th April will ship today Wednesday 22nd April.
As you can see this means that we are operating between 5 and 7 days in arrears. This is a necessary state of affairs due to logistics, staff and warehouse space restrictions on safe working. All of these orders had the 29th April as an estimated delivery date.
GOING AHEAD
All orders from Friday 17th April until 5.45pm on Tuesday 21st April will be dispatched on Monday 27th April. Orders from Tuesday 21st at 5.45pm until Friday 24th April at 5pm will dispatch the following Wednesday 29th April.
All deliveries are usually with 1-2 days, but can be delayed if Medical freight takes priority.
NEXT UPDATE will be in approximately 1 weeks time 29th April
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Ciséain Go Leor Customer Announcement - Covid 19
We have taken the extraordinary measure of suspending orders on our website from 11am on Saturday 28th March. We are not closing and the facility will be manned by one of us, it is a temporary suspension of dispatches only.
We expect you have more important things to worry about, than reading an update from our little family run Gift Basket company, but we wanted to let you know, to explain why, and our plans to get back to work - serving you.
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The reason for this suspension are 4 fold.
1. LABOUR
It's a time intensive business at the best of times. And with just us 3 Siblings, and 2 staff members we simply cannot process your orders quickly enough in a safe manner. We have a standby group if anything happens to us, and we of course have staff furloughed to return when things outside are safer. But, for now, we have to rotate warehouse and office space to keep us all individually isolated. We have adapted very well and our facility is manned 7 days a week from sunrise to long after sunset. Alas in spite of thousands of square feet of warehouse, and the ability to zone it off quite effectively, we effectively march at the speed of the office’s ability to process.
2. LOCATION
All of us will have our own tales to tell of Covid 19’s impact based on our location and time. We believe that at this moment in time in our location, we help the most by stopping movement totally for a 3 week period with only emergency or essential exceptions. Whilst we are not on the list of businesses, which must stop trading, we believe we serve society better by ceasing dispatches for a temporary period.
3. INCREASING DEMAND
We have been ahead of the curve for the past month putting measures in place to protect and serve our staff and customers.
Weekend of March 7th - Surfaces and Hygiene targeted
March 9th - Vulnerable staff sent home and told to isolate
March 14th - Moved to a 7 day week, 15 hour day to exceed social distancing guidelines
This is our 2nd week of limited dispatch days, and whilst we have managed it, we’re really riding our luck. So over this weekend and up until Tuesday we know we can ship all orders going at the pace we are working.
4. PREPARATION
We need the time to prepare to use what small resources we have to organise to help others locally, or target aid for particularly badly affected urban areas. We’re thinking about what comes next.
We don’t know in what format or guise we will be returning to in 3 weeks time, which we fear may be overly optimistic. For comparison sake, Wuhan is only just beginning to return from lockdown after more than 2 months. Perhaps we will be needed to support the Retail Food Supply Chain in processing and dispatch. Perhaps we will serve as one of the many small local/regional hubs which collectively will take up some of the slack from the supermarkets. Perhaps we’ll pack for the supermarkets. We’re just not sure yet. But we think in 3 weeks we can be part of the solution and not the problem because we’re low intensive, careful and are following a plan.
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Helping you
We meant what we said in our recent “Mother's Day” email. You, our customers are local to us. We are acutely aware that there are many amongst you who have elderly or vulnerable relatives isolating in Ireland & the UK.
During this period where we cannot dispatch, please rest assured that we will monitor all orders and prioritise and process orders received from our current customers. This allows us to distribute what stock we have, without being overwhelmed in 3 weeks time. Orders placed will be executed as quickly as we can manage it regardless of date specified on shipping calendar.
Please look out for an email from us detailing the code words to use to avail of priority orders.
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All that remains is for us to thank you very much for your past custom and support. We know that this is probably the beginning of the end for our little business. It has been such an privilege to have had a ringside seat into the messages of love, support and friendship that humans can create socially with one another. From celebrating birth, to mourning death and every conceivable gift occasion in between, no matter the distance that separates us.
We wish you safe passage over the coming month, and what lies beyond.
Take care, Andrea, Lynne and Neil.